Hotel overbooking practices
Hotels could offer justifications that they have to overbook rooms to make up for the losses from the increasing numbers of individuals who make reservations but never keep them. They might notify you that a couple of customers did not leave as planned, or that come rooms are in need of upkeep or restoration. Several states can lately slap charges against hotel that regularly oversell. Like airlines, hotels sell perishable goods: once the day is over, the room cannot be sold.
If you have a definite or guaranteed reservation and you have followed all of the rules of the confirmation, for instance reaching as planned, the hotel is compelled to carry out every practical action to be hospitable you.
Hotel scam
In incredibly exceptional situations, two hotel may work together in lure and switch methods, taking your overbooking at one hotel thus accordingly you may be referred, at your expense, to a costlier place down the street. The other hotel then shares a portion of the income with the partner hotel. If this occurs with you, you should at once file a complaint with the district attorney of the place where the hotel is located.
Questions
Is it normal to request that the hotel compensate me for the cost of a conference registration fee?
Is it reasonable for hotels to confirm a room reservation while not having a room available upon arrival?